Terms & Conditions

Effective September 1, 2024

Acceptance of Terms

By accessing and using verveandspark.com (herein referred to as "Website"), you agree to comply with and be bound by these Terms and Conditions. If you do not agree to these terms, please do not use this Website.

Changes to Terms

We reserve the right to modify or replace these Terms and Conditions at our sole discretion. Any changes will be effective immediately upon posting on this Website. Your continued use of the site following the posting of changes constitutes acceptance of those changes.

Privacy Policy

Your use of this Website is also governed by our Privacy Policy, which can be found here. By using this Website, you consent to the practices described in the Privacy Policy.

User Conduct

You agree to use this Website only for lawful purposes and in a way that does not infringe upon the rights of others or inhibit the use and enjoyment of this site by others. Prohibited behavior includes, but is not limited to:

Harassment or abuse of others

Posting or transmitting harmful content

Violation of intellectual property rights

Unauthorized access to restricted areas of the site

Intellectual Property

All content on this Website, including but not limited to text, graphics, logos, images, audio clips, and software, is the property of Verve & Spark and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or use any content from this site without written permission from Verve & Spark.

Disclaimer of Warranties

This Website is provided "as is" and "as available" without warranties of any kind, either express or implied. Verve & Spark disclaims all warranties, including but not limited to, implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

Limitation of Liability

Verve & Spark shall not be liable for any direct, indirect, incidental, special, or consequential damages that result from your use or inability to use this Website, including any viruses or other harmful components that may infect your computer equipment.

External Links

This Website may contain links to third-party websites. These links are provided for your convenience, and Verve & Spark does not endorse, control, or make any representations or warranties regarding the content or accuracy of third-party websites.

Indemnification

You agree to indemnify and hold harmless Verve & Spark, its officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, or expenses, including attorney's fees and costs, arising out of or in any way connected with your use of this Website.

Payment and Billing

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of data transmission or storage is entirely secure. We cannot guarantee absolute security, but we continuously strive to enhance our security protocols.

If you purchase products or services through this Website, the following terms apply:

Payment Methods: We accept payments through Stripe and PayPal.

Billing: Your credit card or payment method will be billed at the time of purchase, and you will receive an email confirmation.

Refunds: Refunds are subject to our Refund Policy, which can be found here.

Subscription Renewals: If you subscribe to any services, your subscription will automatically renew unless you cancel it. Renewal charges will be billed to your payment method.

More in-depth information on payment and billing related policies can be found here.

User Accounts

By creating an account on our Website, you agree to the following terms regarding user accounts:

You are responsible for maintaining the confidentiality of your account and password.

You agree to restrict access to your computer and accept responsibility for all activities that occur under your account or password.

Termination of Access

In the event of a violation of terms, abusive behavior, or other reasons, your company reserves the right to terminate or suspend a user's access to the Website. The conditions under which such actions may be taken will be outlined separately.

Dispute Resolution

To address disputes between our company and users, we have established the following terms:

Disputes will be resolved through arbitration or mediation before legal action is pursued.

By accessing and using our Website, you acknowledge and accept these terms regarding the termination of access and dispute resolution.

Thank you for your understanding and cooperation.

Cookies and Tracking

Our Website uses cookies and similar tracking technologies to enhance the user experience and collect information about how visitors use our site. By using our Website, you consent to the use of cookies and tracking technologies as described in this section.

How We Use Cookies

Cookies are small text files placed on your device when you visit our Website. We use cookies for the following purposes:

Essential Cookies: These cookies are necessary for the Website to function properly. They enable core functionality such as page navigation and access to secure areas of the Website. The Website cannot function properly without these cookies.

Analytical Cookies: We use analytical cookies to analyze how visitors use our Website, track user behavior, and improve our services. These cookies collect information in an anonymous form and do not identify individuals.

Third-Party Cookies: Our Website may include third-party cookies, such as those from social media platforms and advertisers. These cookies allow you to share content on social media or provide you with personalized advertisements. Third-party cookies are subject to the respective privacy policies of the third-party providers.

Managing Cookies

You can control and manage cookies in your browser settings. You can choose to block or delete cookies, but please note that some parts of our Website may not function correctly if you do so.

Obtaining User Consent

By using this Website, you consent to the use of cookies as described above. Upon your first visit to our Website, you will be presented with a cookie banner that allows you to accept or decline the use of cookies. Your continued use of our Website will be considered as consent.

Privacy Regulations Compliance

We are committed to complying with privacy regulations, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), regarding the use of cookies and tracking technologies. For more information about your rights and our data practices, please refer to our Privacy Policy.

Digital Millennium Copyright Act (DMCA) Compliance

If you believe that your copyrighted work has been posted, uploaded, or distributed on our Website without authorization, you may submit a DMCA takedown notice to our designated Copyright Agent.

To file a DMCA notice, please provide the following information:

A physical or electronic signature of the copyright owner or a person authorized to act on their behalf.

Identification of the copyrighted work claimed to have been infringed.

Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit us to locate the material.

Your contact information, including your address, telephone number, and an email address.

A statement that you have a good-faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law.

A statement that the information in the notification is accurate, and under penalty of perjury, that you are authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.

Please send the DMCA notice to [email protected] with 'DMCA Notice' in the subject line.

Upon receipt of a valid DMCA notice, we will take appropriate action, which may include removing or disabling access to the allegedly infringing material and notifying the user who posted the material.

For more information about our copyright policies and procedures, please contact us at the provided contact information above.

Feedback

Please use our contact us form to report any issues you encounter or to provide suggestions for improvement.

Accessibility

Our commitment to web accessibility is outlined in our Accessibility Statement, which can be found here. This statement provides information about our commitment to making our Website accessible to all individuals, including those with disabilities. It outlines the steps we take to ensure accessibility and provides contact information for accessibility-related inquiries. We actively engage with disability advocacy organizations and communities to better understand and address accessibility needs.

Diversity & Inclusivity

Our commitment to diversity and inclusivity is outlined in our Diversity & Inclusivity Statement, which can be found here. This statement provides information about our commitment to our community being welcoming to all individuals, regardless of background. It outlines the steps we take to ensure these practices and provides contact information for related inquiries. We actively engage with diversity/inclusivity advocacy organizations and communities to better understand and address these needs.

Contact Information

If you have any questions or concerns about these Terms and Conditions, please contact us via our contact us page.

By accessing and using our Website, you acknowledge and accept all the terms outlined in this document. We appreciate your understanding and cooperation. Our commitment extends to ensuring equal access for all individuals to our services, fostering an inclusive digital environment. Your experience matters, and we thank you for supporting our dedication to providing accessible and equitable online services.